Why Can’t I See My Friends’ Stories on Messenger? (Fixed)

why i can't see my friends story on messenger

It’s really annoying when you can’t see friends’ stories on Messenger. More often than not, it’s because of a few simple reasons. Bad network or server issues can mess up story viewing. This is especially true since Messenger connects closely with Facebook.

If stories are not showing, the app might have a problem. iPhone users can try to fix this by closing Messenger, updating the app, or restarting their phone. Also, check if you accidentally muted stories or got blocked by a friend. Fixing these issues is the first step to see your friends’ stories again.

Key Takeaways

  • Check for weak network connectivity or server outages as these are common causes for messenger story visibility issues.
  • Ensure the Messenger app is updated and functioning correctly to prevent technical glitches.
  • iPhone users should try force quitting the Messenger app, checking for updates, or restarting their device.
  • Users should verify their story settings to ensure they haven’t muted or restricted any stories.
  • Accessing Messenger through a web browser or an older app version can serve as alternative solutions.

Common Reasons for Story Visibility Issues on Messenger

Having trouble seeing stories on Messenger is frustrating. Knowing why this happens can help fix the problem. Let’s look at common issues and how to solve them:

Weak Network Connectivity

For Messenger to work well, you need a good internet connection. If your network is weak, stories might not load. To fix this, make sure you have a strong internet connection.

Server Outages

If Facebook’s servers are down, Messenger may not work right, affecting story viewing. Stories won’t show until the problem is fixed. To check if this is the issue, stay updated on Facebook’s status.

Technical Issues or Bugs

Glitches in the app can also cause problems. Updating your Facebook app regularly can prevent most issues. Also, clearing the app cache or browser data can help fix strange app behavior, making your friend’s stories visible again.

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Story Restriction by Friend

Your friend might have restricted you from seeing their stories. If someone has muted or restricted you, you won’t see their stories. To fix this, check your story settings to make sure there are no accidental restrictions.

Knowing these issues can help you fix story viewing problems on Messenger. It will make your experience on the platform better.

why i can’t see my friends story on messenger

Feeling frustrated about not seeing your friends story on Messenger is pretty common. This issue has a few possible causes that you can work through. I’ll guide you through steps to try and resolve the problem.

Check Your Network Connection

Stories might not appear if your network is weak. Be sure you have a strong internet connection.

Having good internet is key to using Messenger without issues.

  • Switch to a stable Wi-Fi network
  • Restart your router
  • Disable and re-enable airplane mode on your device

Clear App Cache and Data

Sometimes, clearing the app cache helps. It can fix small bugs and issues.

  1. First, go to your device’s Settings
  2. Select Apps & Notifications
  3. Choose Messenger and then tap on Storage
  4. Hit Clear Cache and Clear Data

Update or Reinstall Messenger App

Updating the Messenger app can often solve problems. But if not, try reinstalling it. Old versions can lead to errors, like friends story not showing.

how to fix friends story not showing on messenger

Accessing Messenger Through Web Browser

Using Messenger on a web browser might help. Try opening it in a browser to see the stories.

Check Muted Stories

Make sure you didn’t mute or restrict someone’s stories by mistake. Check your story settings in Messenger to confirm.

Download an Older Version of Messenger

As a last resort, trying an older Messenger version could work. Only download from trusted sources to stay safe.


Having trouble seeing your friends’ stories on Messenger can be annoying. But don’t worry, there’s a fix. The problem could be due to issues like network problems, server down times, app glitches, or your own settings. Tackling each of these areas step by step can help you fix this issue.

First off, make sure your internet is good. Weak signals might be messing with Messenger. If that’s not the case, check if Facebook is down overall. An app reset or reinstall might help if it’s just the app acting up. Accessing Messenger through a web browser could also work, as it may avoid some app-specific issues.

Also, take a peek at your Messenger settings. You might have muted your friends’ stories by mistake. If you’re still stuck, trying an older Messenger version or getting in touch with Facebook support could do the trick. By being patient and using the right fixes, you’ll likely get back to seeing your friends’ updates soon.


Why can’t I see my friends’ stories on Messenger?

Sometimes, you can’t see stories due to various issues. These include a bad network, Facebook server problems, app bugs, or personal settings like being muted.

What are the common reasons for story visibility issues on Messenger?

Probable causes are a poor network, Facebook’s server issues, app bugs, and friend settings. Friends may mute you or restrict story viewing.

How do I fix the issue of friends’ stories not showing on Messenger?

Here’s how to fix it. Make sure you have a strong network. Delete the app’s cache and data. Also, update or reinstall Messenger. Check any story muting.

What should I do if there is weak network connectivity?

For a weak network, aim for high-speed internet. Restart your router or switch networks for a better connection.

How do server outages affect Messenger story visibility?

Facebook server problems can stop stories from showing. In these cases, you must wait for Facebook to fix the problem.

What technical issues or bugs can cause stories to not show up?

Issues or bugs in the app can make features, like stories, not work. Fix this by updating or reinstalling Messenger.

How do I check if I’ve muted my friend’s stories?

To see if you’ve muted stories, go to Messenger settings. Look at your muted stories to make sure it’s not accidental.

Can accessing Messenger through a web browser resolve story visibility issues?

Yes, using a web browser may help. It can work around problems that the mobile app is facing, letting you see more stories.

Is it safe to download an older version of the Messenger app?

While an older version might help, be careful. Ensure you download from safe sources to protect your device.

What should I do if none of these solutions work?

If nothing fixes the issue, contact Facebook support. Or look for advice on online forums for more tips.
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Hi there, I'm Jacqueline! Passionate about the ins and outs of Facebook, I created this blog to be your go-to resource for mastering ad campaigns, community engagement, and algorithm hacks. Looking to make your Facebook efforts truly 'Like'-worthy? You're in the right place. Let's elevate your social impact together!

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